I also like how easy the site is to navigate. I love the website even more than the actual store because the website offers special deals every now and then so you can save more money. When I was browsing for nursery decor they had tons of things to choose from. I would have to say my favorite thing about the store is that they have a really big selection. I have used the website several times to order cute clothes, baby toys, and even nursery furniture. They offer everything that you can think of for a baby. This was my first and last time purchasing onlineįalse Worst customer service experience ever!ī is an amazing website. I'm just not going to purchase anything online from babies r us anymore. They could not do that, so they said they will send it in the mail and it should take 2 to 5 business days. I told him to send it to a different email. ![]() At first it was through email and he said it would take 24 to 48 hours. ![]() The guy I spoke with told me the item was not available and don't know when they will have it, so he issue a refund. Two weeks passed and I still haven't receive this one item, call customer service again. ![]() (I dot why I would keep the item when it still had the security tag, but I got it off with a hammer). I call customer service and explain to them, they told me to keep the item and they will send the item I wanted. The 4th item I receive was the wrong item and it also had the security tag still attach to the item. Took about 1 week to receive each of the 3 items. I order 4 things online with a gift card.
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